Read it, or have it read aloud.
Nothing plays or scrolls on its own. Staff move on when they are ready, so it works for people who learn by listening and people with English as a second language.
One module, from a phone on the bus to the record on file.
Follow Kira through a module. What she does on her phone shows up for her manager as it happens, apart from the things that are hers alone.
The important parts are checked every time.
Each module marks its critical points, and every one is asked on every attempt. A pass means all of those are right and most of the rest, so it reflects what keeps clients and staff safe.
A moment to think it through, in their own words.
Some modules ask staff to apply what they read to their own work. They get a thoughtful reply drawn from the module. It is never scored, never shown to a manager, and never kept.
Missed one? Revisit that part and try again.
Retakes never count against anyone. Kira goes back to the section she missed, not the whole module. Her manager just sees "in progress".
Done, with a certificate made from the record.
The certificate of completion is generated from what actually happened, with the date and the version completed, and anyone can check it is genuine. Her manager's view updates the moment she finishes.
Certificate of completion